Freecycle email going to spam folder

Here's what to do if you find emails from Freecycle in your spam, bulk or junk folder

First, mark the Freecycle email(s) as Not Spam. This should move them to your Inbox. Do not empty your spam folder until you move the Freecycle email. 

Next, help prevent Freecycle emails from being marked as spam in the future by taking these steps:
  • add no_reply@freecycle.org to your contact list or address book
  • If your email program has a Blocked Senders list, make sure Freecycle.org is not on that list
  • If your email program allows you to create a whitelist or filter to prevent email from certain addresses from going to spam, create one. Instructions for doing this in two popular email programs are below. If you use a different email program, try the program's FAQ or information page or an internet search to find instructions.

You can also set your email preferences to receive fewer or no post emails. You can also do most of your communication with moderators and other members right on Freecycle.org in My Messages/


Creating a no-spam filter in GMAIL

  1. In Gmail, click the gear icon in the upper right hand corner
  2. Go into Settings
  3. Click the tab Filters and Blocked Addresses
  4. At the bottom of the page, click Create a New Filter
  5. In the From field, put Freecycle.org
  6. Check the box next to Never send it to spam
  7. Optional: create a label if you want a separate folder for Freecycle mail

  8. Creating a no-spam filter in YAHOO MAIL

  9. In Yahoo Mail, click the Settings (gear) icon in the upper right hand corner
  10. Go into Settings
  11. Click Filters on the left side
  12. Click the Add button
  13. Give your filter a name
  14. In the From field, put Freecycle.org
  15. Optional: choose another folder if you want to bypass the inbox
  16. Click Save to save your filter
  17. Click Create filter to save your filter

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