Receiving spam emails

If you're not a member of Freecycle but are receiving multiple password reset emails that appear to come from us, you're likely being targeted by a spammer or bot. These emails are not being sent from Freecycle's servers—they're being spoofed to look like they are.

Unfortunately, because these messages aren’t actually coming from our system, Freecycle is unable to stop them directly.

To help us investigate, please:

  • Take a screenshot of the top portion of one of these emails, clearly showing the "To" and "From" email addresses.
  • Mark the message as spam in your email client. This helps your provider filter similar messages in the future.

We understand how frustrating this is and appreciate your help in reporting it.

Still need help? Contact Us Contact Us